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How to book tickets or register for an event

Please use the following options to book your tickets.

ONLINE: Visit our What’s On page to find the event you’d like to buy tickets to and click book now. You’ll then be taken to our external booking platform, Ticketbooth. Select your tickets, enter your details and you’re set!

IN-PERSON: Tickets can also be purchased at the City of Joondalup Customer Service Centre between 8.30am – 4.30pm, Monday to Friday.

City of Joondalup Customer Service Centre
90 Boas Avenue, Joondalup

Please note that there are no door sales available for Joondalup Festival events.

Receiving your digital ticket

With both booking methods, your tickets will be emailed to you in PDF format once the payment has been processed by Ticketbooth.

If you don’t receive your ticket within 15 minutes of purchase, please check your junk, spam and deleted folders before contacting the City for support.

Joondalup Festival does not offer hard copy tickets

Concession and student cards

Concession prices are available for most Joondalup Festival events.

These prices apply to Pensioners, Seniors Card holders, Health Care Card holders and Full-time students. Concession or Student card details may be requested at the time of booking and/or at the door. 

Companion cards

City of Joondalup is proud to honour the Companion Card Fair Ticketing Scheme.

Ticket purchases made by a valid Companion Card holder are eligible to receive a second, complimentary ticket to the event for a carer or companion (subject to availability).

Please contact the City of Joondalup for instructions on how to process your booking.

Children and infants

Children are welcome to many Joondalup Festival events, with a whole bunch of shows designed for young audiences. All children over 2 years old are required to hold a ticket.

Children under 2 years old may attend most Joondalup Festival events free of charge on the condition they do not occupy a seat and they sit on the lap of a parent or guardian.

Refunds and exchanges

The City of Joondalup is not able to offer refunds for any tickets purchased, unless the event is cancelled or rescheduled.

If you can no longer attend an event, you are welcome to pass your tickets onto a friend or family member to enjoy instead.

Full terms and conditions

Please click the links below to view the complete terms and conditions.


Need help? You can contact the City of Joondalup between 8.30am and 4.30pm, Monday to Friday.

T: 9400 4000


Artists and performers

Come and join the fun! We’re always on the lookout for artists and creatives who want to be part of Joondalup Festival.

Fill out an Expression of Interest and we’ll get in touch if we think you’re the right fit.

Local businesses

If you’re a local business and want to get involved with Joondalup Festival, we’d love to hear from you! Get in touch with our team to discuss how we can partner.



Joondalup Festival is only possible with the support of our incredible sponsors and partners.

Are you looking to help make an impact on WA arts and culture? Find out more about how you can support Joondalup Festival by getting in touch with Lia Harris, Strategic Marketing and Sponsorship Officer.

Ph: 9400 4169


Sign up for the latest Joondalup Festival updates, special offers and more of the good stuff ✨

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